Having Technical Issues?

Contact prototype:IT support right away! Our goal is to solve all tickets in a timely manner so you can get back to matters most - running your business.

Our technicians are standing by ready to assist you from 7am - 6pm CDT, Mon-Fri. After hours support is also available for emergency issues. You can submit a ticket via email, phone, or the client portal at www.prototypeit.net/support.


Tech Support Links

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Submit a Ticket

Submit a new ticket

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Ticket / Project Status

Check the status of a ticket

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Remote Connect

Remote Connect PC/Mac


Other Important Links


Accounting / Support