Get your services into the cloud
The Cloud is a revolution in IT. It lets you transform the software you use, moving from locally installed solutions to services that run online. Benefits of cloud services include:
● Easy accessibility by multiple users.
● Less risk of downtime.
● 24 x 7 hours of operation.
● Reduces your licensing expenses and fees.
● Immediate updates for security vulnerabilities.
● Less effort for you and your employees.
Moving to the cloud is no longer a question of “if” and “when,” but “how.” We’re experts in migrating services into the cloud and making sure you’re setup with fast, responsive, secure applications.
Cloud Desktop services
Our hosted desktop services mean an employee can log into their system anywhere they have internet access, and immediately get access to all the software they need to work effectively. All your staff will have access to MS Office and all of their other favorite applications.
We can easily move all your server needs into the cloud. This makes it easy to access your important information and data from anywhere. Naturally, all of our server cloud technology is protected, backed up, and secure to keep your data safe.
We can help you by migrating as many applications as you need. You choose how much you want to move online and when you want to move it. Our cloud applications include:
● Hosted Microsoft Exchange and email.
● A centralized Share Drive for data and collaboration.
● Applications of your choosing served up via Citrix.
Managed IT Services
We provide a complete range of managed IT services, designed to give your business and employees access to our IT expertise. Our skilled, experienced IT engineers have a wide range of knowledge and combine that with a friendly attitude to make sure you get the services you need, how you need them.
We provide a full range of IT support, and our engineers are certified in many state-of-the-art solutions including: Microsoft, Citrix, Cisco, and Sonicwall
Our support highlights include:
- Customized support based on your organization's needs.
- Qualified engineers who can help you, whatever the problem.
- North America based help desk able to provide first-time-fix and in-depth solutions.
We can assist and augment your existing team and support area. Our services include:
- Managed help desks.
- Network management.
- Security monitoring.
- Project based services.
We can monitor and manage a wide range of applications, business functions, and services on your behalf, keep your systems safe and guarantee uptime.
We have a best-in-class help desk designed around the idea of “first time fix.” This means whenever your staff call or email our help desk, we’ll try and fix their problem immediately. If they can’t fix it, we rapidly escalate any issues to more specialist engineering teams to get people working again as quickly as possible.
Outsourcing some or all of your IT needs can make a lot of financial sense. We can flex our engineers to your needs and bring in new resources as required. We’ll let you focus on your goals, without you having to worry about your IT.
Complete Project Planning, Delivery,
and Implementation Services
Rapid advances in technology, data, and access are forcing businesses to evolve. We’re here to help you with the transition. Whether you need us to host applications, or you want to make your operations faster, more affordable, and more efficient, we’re the experts by your side.
We can host custom solutions, data, and apps on our servers and help you with every aspect of project management, from planning through to implementation.
- Reduced cost
- Reduced administration and maintenance
- Fast deployment
We maintain your software and servers and bear the cost. Hosted applications reduce license fees and they’re instantly available to your whole network. They’re easy to access too - Just sign in online to get immediate, secure access.
Hosted applications keep your business on a level playing field with larger competitors. You get access to highly sophisticated, best-in-class software that will help your business thrive.
Our application services include Enterprise, Foundation, and Database management. We back up all of your data offsite to give you the security and confidence you can get up and running quickly if your business runs into any issues.
infrastructure management services:
- Operating System Maintenance and Management
- Server Development and Management
- Backup and Storage Solutions
- Hosted Environment Provider
- 24/7 Monitoring and Helpdesk
Expert IT Consulting Services
All great partnerships start with collaboration. At prototype:IT, we pride ourselves on understanding your requirements and crafting the perfect IT services and solutions to meet your business needs. You don’t need to plan and pay for an internal IT department - Our consultants will help you understand exactly how we can support you.
Our consultants focus on the challenges your business has - Issues with your current systems, the need to have a scalable infrastructure, ensuring your services are available to your
employees. They’ll combine that with their deep experience and expertise to recommend practical ways we can meet your needs now, while planning for a healthy and prosperous future.
Areas of expertise
We also provide specialist consulting services in the following areas:
- Strategic planning - Learning where your business is going and putting the IT in place to help you get there.
- Business project management - Managing your business projects end-to-end so you get exactly the results you need.
- Technical project management - Plugging the gaps in your IT knowledge and skills by providing experts to work on the technical aspects of your projects.
- Process enhancement - Simplifying and enhancing business processes for maximum efficiency.
the benefits of our approach
We know it’s important to have professional, technical expertise available when you need it, but the main benefit to you is increasing the resources in your business. You don’t need to worry about finding the right staff to look after IT problems, update systems, or run projects. We can provide the right people, on demand - They have years of specialized experience in the IT field to give you the right type of support and care. You can free up your employees to do what they do best - Run your business, rather than running your IT.
We’ll help you maximize your productivity through our access to dedicated resources, solutions, and best practices. This lowers your IT ownership costs, which you can pass onto your customers, making you more competitive.
We’ll help you build your roadmap to success by projecting your growth, putting scalable services in place to meet demand, and manage any challenges around safety, security, capacity, services, and reliability.
Together we’ll help you build a lasting, prosperous future for your business.