Managed Services for Non-Profit Organizations

Cost predictability and peace of mind with compliance and security for your non-profit mission.

From religious organizations to community services to the fine arts, non-profits rely on Prototype:IT to maintain and modernize their IT infrastructure for operational improvements with their mission. Our highly experienced team will keep your technology and critical, often sensitive data safe and secure through back-ups, updates and disaster recovery planning. We’ll deliver exceptional 24×7 monitoring, management and support so that your non-profit can deliver on its vision.

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Partners

Local Tech Support, IT Services and More.

Our qualified technicians leave nothing to chance and leverage the depth and breadth of our knowledge and resources to successfully resolve issues with computers, infrastructure, internet connectivity, printers and more. Your end-users will also experience best-in-class response times with a 26-second average call wait time and an 80% first-time resolution rate.

Just as your non-profit provides value to others, Prototype:IT strives to be of the greatest service to your mission. Our managed IT services keep your non-profit operations running smoothly, including:

Technology Compliance and Transformation

Whether your non-profit is addressing compliance regulations, donor and grant funding requirements or significant reporting tasks, our expert technologists will ensure the success of your mission through technology insights, roadmaps, hardware upgrades and digital transformation initiatives.

Enhanced Security and Disaster Recovery

Prototype:IT’s proactive security risk identification and remediation, intelligent patching, enhanced email filtering and security solutions will keep your network and data safe and secure, as well as fully recoverable with our effective back-up management and thorough disaster recovery planning.

24x7 Systems Availability and Support

Many Non-Profits provide around the clock operations and support. Through 24×7 proactive monitoring and management of your IT infrastructure and systems, the Prototype:IT team ensures maximum continuity, access and availability to your data, systems and required support – anytime, anywhere.

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Hear from Our Satisfied Clients

“Prototype IT has been a great 3rd party service provider”
“Prototype IT has been a great 3rd party service provider for our cybersecurity and help desk needs. After hour techs are knowledgeable and have been a great resource when there are issues during irregular hours. Very thankful for our partnership”

Todd Baden

“Prototype is on top of their IT game”
“Prototype is on top of their IT game. I have had very few issues, but the Prototype team has worked quickly to get my issues resolved. I really appreciate the help. Thank you especially to Dan and Wes for providing awesome customer service!”

Mary Birdseye - Dowthitt

“Prototype IT has been incredibly helpful”
“Prototype IT has been incredibly helpful across a wide range of issues. Whether it’s looking into potential phishing scams or helping me get online when I was unable to access critical information working from home, they always come through. They even assisted me in person by setting up my laptop initially. Their team is responsive, quick, and always reliable—I highly recommend them for any IT needs!”

Matthew Cashman

“I have had the pleasure of working with Prototype:IT”
“I have had the pleasure of working with prototype:IT for several years, and I couldn’t be more impressed with their services.

Their staff understand our unique needs and provid tailored solutions. Their proactive approach to troubleshooting has saved us valuable time and resources. They have truly become a trusted partner in our success!”

Scott Polzin

“Prototype IT consistently delivers excellent service”
“Prototype IT consistently delivers excellent service, with fast response times and effective problem-solving across a wide range of technical issues. Their expertise in both hardware and software ensures that problems are resolved quickly and efficiently, often on the same day. Communication is clear and proactive, keeping users informed throughout the resolution process. The team also takes a preventative approach, regularly monitoring systems and implementing necessary upgrades to ensure smooth operations. Overall, their dedication and professionalism make them a valuable asset to the company.”

Audrey Meredith

“The people at Prototype IT are always so friendly”
“The people at Prototype IT are always so friendly, patient and knowledgeable. We’ve worked with them for several years and I’ve never had a bad experience. I never have to wait very long to get help, and if it’s an office-wide issue, they’re super patient with being transferred from person to person.”

Amber Hines

“Super Professional! ”
“Prototype has never failed to help me solve a problem. They are always ready to help and are super professional. My colleagues are so glad to have Prototype on hand so we don’t have to worry about anything IT related at all – we can focus on our work 100%.”

Mary Weiss

“Expertise, Reliability and Innovation”
“Before Prototype:IT, we had been involved with numerous IT companies over the years, all of which had shortcomings. What we needed was an IT partner that could be counted on for not only being experts in their field, but also be reliable, innovative and responsive to our needs. Doug Oppenheimer and his team have fulfilled all of our requirements and proven to be an asset to our company.”

Hospitality Company

“We Make a Great Team”
“As far as I’m concerned, you guys are awesome. Most of the daily stuff is going to your group and you call me when you have issues. I like to think we make a great team, with the exception I’m still way behind, but catching up thanks to you guys.”

Logistics Company

“Best Decision We Ever Made”
“I have been here 30 years and have never felt as confident as I do now, that all of our needs and concerns are covered. Becoming a Prototype:IT customer is one of the best decisions we have ever made. They have an excellent company with highly qualified technical personnel.”

Manufacturing Company

“You’re in Good Hands”
“As an IT Consultant, I feel that you are in good hands. I think the Prototype:IT team has done a solid job on this email migration. I always appreciate an IT professional that is very considerate of not breaking a system while migrating it, and was sincerely impressed. From my vantage point they should have had full email capability without a hitch.”

Satisfied Customer

Non-Profit Success with Prototype:IT

Non-profit organizations of all types have employed our services to support their IT needs and strengthen their day-to-day operations. As your managed service provider, we will become an extension of your team and a valued partner in the continued and future success of your non-profit’s mission.

With our exceptional level of service, depth of resources and expertise, we can help elevate your organization to the next level. Having Prototype:IT by your side to handle your day-to-day IT operations allows you to focus on key initiatives and priorities in the successful fulfillment of your vision.

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19+ Years

As a trusted managed services provider (MSP)

24/7

Responsive technical support

98%+

Customer satisfaction rating

Our Valued Partners

Prototype:IT has developed a strong and deep partner eco-system with the best technology providers in the industry. This allows our team to deliver best-in-class solutions and the latest technology to your business from partners including but not limited to: