Server Lifecycle

When should I replace my server? 

  • When the warranty has expired or within 3 - 5 years
  • The server is not meeting your business' needs (Looking at growth or more locations)
  • Slow Performance
  • Issues in your critical business applications
  • You don't have a server

Why does my server need a warranty?

In Warranty: Luckily the Server which has just powered off is in warranty and prototype:IT simply contacts the vendor and requests a replacement motherboard on your behalf. The replacement motherboard is sent to your premises with an engineer within 4, 8, 12 or 24 Hours (depending on the warranty). The server is then repaired by the engineer and the business critical application is once again available. Other than the few hours of lost time, the business has fully recovered without much lost revenue.

Out of Warranty: Without a warranty, the Server's vendor has absolutely no obligation to your business whatsoever and obtaining a part can be laborious as prototype:IT will have to first figure out the correct part number, search all over the internet for a supplier with stock, and when a suitable part is eventually found, we need to order it (potentially taking a couple days to a couple of weeks).

During this time, that business critical application is out of action and depending on what that application is, the cost to the business can run into thousands of dollars per day.

What are the minimum requirements when buying a server?

Servers are completely custom to the business based on your usage and applications. However, there are some things you should make sure your server has.

  • Intel Xeon Processor
  • Raid Controller with a battery backed cache
  • Raid 10
  • iDRAC (integrated Dell Remote Access Controller)
  • Operating System Compliance
  • Active Warranty/Support Contract