Get the Support You Need

Send Us an Email

Email helpdesk@prototypeit.net with a description of your IT issue along with your name, company and callback number.

Contact Us by Email

Call Us

Call (214) 270-0850 and choose option 2 from the menu. Business hours are 7:00am to 6:00PM CST. Emergency after hours support also available.

Call (214) 270-0850

Create Ticket Online

Log in to the Prototype:IT help desk system and create a support ticket for your issue or check up on the status of an existing ticket.

Log In to Helpdesk