We pride ourselves in providing consistently exceptional levels of service through our proactive approach to support. We’ll proactively identify, isolate and resolve issues before they create a negative impact to your business, and when an unforeseen incident occurs, we’ll deliver best-in-class response times and an unmatched, high first-time resolution rate.

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“Expertise, Reliability and Innovation”

“Before Prototype:IT, we had been involved with numerous IT companies over the years, all of which had shortcomings. What we needed was an IT partner that could be counted on for not only being experts in their field, but also be reliable, innovative and responsive to our needs. Doug Oppenheimer and his team have fulfilled all of our requirements and proven to be an asset to our company.”

— Hospitality Company

“We Make a Great Team”

“As far as I’m concerned, you guys are awesome. Most of the daily stuff is going to your group and you call me when you have issues. I like to think we make a great team, with the exception I’m still way behind, but catching up thanks to you guys.”

— Logistics Company

Customer Spotlight

“Easily some of the best service I have ever encountered in my life.”