Business Continuity Consulting Services

Business Continuity Services ensure maximum up-time, productivity and revenue potential with business continuity and disaster recovery solutions from Prototype:IT.

Our expert team of technical specialists will design and implement a best-in-class business continuity plan that’s tailored to the specific needs of your business. And in combination with our effective and well-planned disaster recovery solutions, we’ll ensure the security of your data and the quick recovery and restoration of your environment to minimize costly downtime and related financial impact.

Business Continuity Services

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The Importance of a Business Continuity Consulting

A business continuity management plan and disaster recovery solution are critical components of your organization’s overall risk management strategy. These plans and solutions ensure that your business can continue to operate in the event of a disaster, whether it be a natural disaster, cyber-attack, or other unforeseen event.

The importance of a business continuity management plan and disaster recovery solution cannot be overstated. Without these measures in place, your business may be unable to recover from a disaster, resulting in significant financial losses, damage to your reputation, and even potentially a permanent closure. In contrast, having a well-thought-out and regularly tested plan in place can significantly reduce the impact of a disaster and enable your business to quickly resume operations.

There are many potential risks of not having a business continuity management plan in place. Some of the risks that your business may face include:

Loss of Revenue

A disruption to your business operations can lead to a loss of revenue, especially if it causes your business to shut down completely.

Damage to reputation

If your business is unable to continue operations due to a lack of a business continuity plan you may suffer damage to your reputation.

Legal and regulatory issues

Depending on your industry, there may be legal and regulatory requirements that mandate that you have a business continuity plan in place. Failure to comply with these requirements can result in fines and other legal consequences.

Loss of critical data

A disruption to your business operations can result in the loss of critical data, which can be costly and time-consuming to recover.

Loss of customers

If your business is unable to continue operations due to a lack of a business continuity plan, you may lose its customers to your competitors.

Most small- and medium-size businesses either have never implemented their business continuity plan or have never invested in one. And without an effective disaster recovery solution in place, the potential consequences of an unforeseen event or disaster can be devastating to the bottom-line of your business. With the advent of Cloud Managed IT Services, business continuity consulting and planning has become much easier to implement without the major capital investments that used to be required. This reduction in cost explains the projected 29.2% growth in corporate spending on business continuity projects.

A business continuity management plan and disaster recovery solution should include several key components to ensure the most comprehensive protection possible. These components may include:

Security and Asset Monitoring

A key aspect of any business continuity management plan is the monitoring of assets and systems to ensure their security and integrity. This can involve the use of security measures such as firewalls, intrusion detection systems, and access controls, as well as proactive monitoring to detect and respond to any potential threats.

Our team will identify, isolate and mitigate security risks and potential hardware failures before they cause costly downtime through our proactive monitoring, management and intelligent patching of your infrastructure.

Data Back-ups and Recovery

Data loss can be a significant issue in the event of a disaster, which is why it’s essential to have robust data back-up and recovery measures in place. This can involve the use of offsite data centers, cloud-based solutions, or other backup systems to ensure that data is safe and can be quickly restored in the event of a disaster.

Our effective back-up management with established restore points and redundant data storage (local and offsite) will ensure quick recovery and restoration to maximize uptime and business continuity.

24x7 Support

Disasters can strike at any time, which is why it’s essential to have around-the-clock support available to ensure that a business can continue operations and maximum productivity without interruption. This can include support for IT systems, as well as support for employees and customers to ensure that they have the resources and assistance they need.

Our highly certified, U.S.-based help desk and technical staff are readily available to support all requests via phone, email and online ticketing. With minimal average call wait time and an 80% first time resolution rate, your business will benefit from the exceptional level of service of our IT Support Services.

Business Continuity Management

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Hear from Our Satisfied Clients

“Prototype IT has been a great 3rd party service provider”
“Prototype IT has been a great 3rd party service provider for our cybersecurity and help desk needs. After hour techs are knowledgeable and have been a great resource when there are issues during irregular hours. Very thankful for our partnership”

Todd Baden

“Prototype is on top of their IT game”
“Prototype is on top of their IT game. I have had very few issues, but the Prototype team has worked quickly to get my issues resolved. I really appreciate the help. Thank you especially to Dan and Wes for providing awesome customer service!”

Mary Birdseye - Dowthitt

“Prototype IT has been incredibly helpful”
“Prototype IT has been incredibly helpful across a wide range of issues. Whether it’s looking into potential phishing scams or helping me get online when I was unable to access critical information working from home, they always come through. They even assisted me in person by setting up my laptop initially. Their team is responsive, quick, and always reliable—I highly recommend them for any IT needs!”

Matthew Cashman

“I have had the pleasure of working with Prototype:IT”
“I have had the pleasure of working with prototype:IT for several years, and I couldn’t be more impressed with their services.

Their staff understand our unique needs and provid tailored solutions. Their proactive approach to troubleshooting has saved us valuable time and resources. They have truly become a trusted partner in our success!”

Scott Polzin

“Prototype IT consistently delivers excellent service”
“Prototype IT consistently delivers excellent service, with fast response times and effective problem-solving across a wide range of technical issues. Their expertise in both hardware and software ensures that problems are resolved quickly and efficiently, often on the same day. Communication is clear and proactive, keeping users informed throughout the resolution process. The team also takes a preventative approach, regularly monitoring systems and implementing necessary upgrades to ensure smooth operations. Overall, their dedication and professionalism make them a valuable asset to the company.”

Audrey Meredith

“The people at Prototype IT are always so friendly”
“The people at Prototype IT are always so friendly, patient and knowledgeable. We’ve worked with them for several years and I’ve never had a bad experience. I never have to wait very long to get help, and if it’s an office-wide issue, they’re super patient with being transferred from person to person.”

Amber Hines

“Super Professional! ”
“Prototype has never failed to help me solve a problem. They are always ready to help and are super professional. My colleagues are so glad to have Prototype on hand so we don’t have to worry about anything IT related at all – we can focus on our work 100%.”

Mary Weiss

“Expertise, Reliability and Innovation”
“Before Prototype:IT, we had been involved with numerous IT companies over the years, all of which had shortcomings. What we needed was an IT partner that could be counted on for not only being experts in their field, but also be reliable, innovative and responsive to our needs. Doug Oppenheimer and his team have fulfilled all of our requirements and proven to be an asset to our company.”

Hospitality Company

“We Make a Great Team”
“As far as I’m concerned, you guys are awesome. Most of the daily stuff is going to your group and you call me when you have issues. I like to think we make a great team, with the exception I’m still way behind, but catching up thanks to you guys.”

Logistics Company

“Best Decision We Ever Made”
“I have been here 30 years and have never felt as confident as I do now, that all of our needs and concerns are covered. Becoming a Prototype:IT customer is one of the best decisions we have ever made. They have an excellent company with highly qualified technical personnel.”

Manufacturing Company

“You’re in Good Hands”
“As an IT Consultant, I feel that you are in good hands. I think the Prototype:IT team has done a solid job on this email migration. I always appreciate an IT professional that is very considerate of not breaking a system while migrating it, and was sincerely impressed. From my vantage point they should have had full email capability without a hitch.”

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What Can Happen Without a Business Contiuity Consultant?

There are many unpredictable scenarios that can happen at any given time, each representing the risk of potential negative impact to your business and financials. Such scenarios include but are not limited to:

Cyber Attacks

Cyber and ransomware attacks have become commonplace and can be launched through multiple points of entry in your network. These attacks are often catastrophic, resulting in significant financial impact, loss of critical data and productivity, and potentially shutting down your business.

These types of attacks can occur through multiple points of entry in your network, such as email, social media, and web applications. They can result in significant financial losses, as well as the loss of critical data and productivity. In some cases, they can even shut down your business completely.

To protect against these types of attacks, it is important for your businesses to have robust cybersecurity measures in place, including firewalls, antivirus software, and strong password management. It is also important to educate your employees on how to identify and report potential threats, as well as to regularly update and patch software and systems to reduce the risk of vulnerabilities. Having a business continuity plan in place can also help your business to recover from a cyber- attack or ransomware attack more quickly and effectively.

Hardware and Software Failures

Hardware and software failures can indeed be a major risk to businesses, as they can result in costly downtime and disruption to operations. These types of failures can occur for a variety of reasons, such as age, wear and tear, or a lack of proper maintenance.

To minimize the risk of hardware and software failures, it is important for your business to regularly monitor, manage, and maintain your hardware and software. This includes keeping software up to date with the latest patches and updates, as well as performing regular maintenance on hardware, such as cleaning and dusting to prevent overheating.

Having a business continuity plan in place can also help to mitigate the risks associated with hardware and software failures. A good business continuity plan will include procedures for identifying and addressing hardware and software failures, as well as strategies for maintaining or restoring critical business functions in the event of a failure.

Software Corruption

Software corruption can be a major risk to businesses, as it can result in significant downtime and disruption to operations. Software corruption can occur for a variety of reasons, such as a lack of discipline with patching and updates or not properly testing patches before deployment.

To minimize the risk of software corruption, it is important for your businesses to have a robust process in place for patching and updating your software. This should include regularly installing patches and updates to address known vulnerabilities, as well as testing patches before deployment to ensure that they do not cause any issues with existing systems.

Having a business continuity plan in place can also help to mitigate the risks associated with software corruption. A good business continuity plan will include procedures for identifying and addressing software corruption, as well as strategies for maintaining or restoring critical business functions in the event of software corruption.

Human Error

Approximately one-fifth of business continuity impacting disasters result from human error with events such as erroneously deleting entire email accounts and wiping out a server’s complete file structure and system.

To minimize the risk of human error, it is important that your business has a thorough processes in place to prevent errors from occurring, as well as procedures for identifying and addressing errors when they do occur. This may include training employees on best practices for data management and cybersecurity, as well as implementing systems and controls to prevent unauthorized actions.

A good business continuity plan will include procedures for identifying and addressing errors, as well as strategies for maintaining or restoring critical business functions in the event of an error.

Utility Failures

Utility failures, such as electrical power outages, can be a major risk to businesses, as they can result in significant downtime and disruption to operations. Utility failures can also cause data loss if a business does not have managed backups and established restore points in place, as well as uninterruptible power sources to keep critical systems running during an outage.

Having a business continuity plan in place can also help to mitigate the risks associated with utility failures. A good business continuity plan will include procedures for addressing utility failures, as well as strategies for maintaining or restoring critical business functions in the event of an outage.

Man-Made / Natural Disasters

Man-made and natural disasters can be another major risk to businesses, as they can result in significant downtime and disruption to operations. These types of disasters can include fires, workplace accidents, tornadoes, hurricanes, blizzards, earthquakes, and floods, among others.

It is important for your business to have contingency plans in place to address these types of disruptions. Prototype:IT can help with the creation of a business continuity plan to mitigate the risks associated with disasters. Our plans will include procedures for addressing disasters, as well as strategies for maintaining or restoring critical business functions in the event of a disaster. A good plan will include establishing alternative work locations or implementing remote work policies to allow your employees to continue working even if the primary business location is unavailable.

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Disaster Recovery Solutions for Business Continuity

In today’s challenging and competitive business environment, access to and availability of critical applications and data, as well as continuous productivity are essential for success. And an essential element of any business continuity management plan is disaster recovery. The terms ‘Business Continuity’ and ‘Disaster Recovery‘ are often associated as the same, yet each has its purpose and value and the two aren’t interchangeable. In the event of an unpredictable incident, disaster recovery provides an effective, executable plan combined with the necessary assets and resources that allow for the quick and full recovery of data and restoration of servers, file structures and more. With the increasing need for capable, secure IT infrastructure and networking in today’s business, disaster recovery is a primary pillar of any business continuity plan.

Having a business continuity plan supports your business resiliency and productivity, protects your bottom-line and even your company’s reputation. But a business continuity plan by itself is not enough as it also involves ongoing assessment, maintenance and management. And this ongoing support is often overlooked or drops in priority due to insufficient assets and resources. Managed IT support services can provide this required support as an efficient, cost-effective solution for your business.

How Can Prototype:IT Help Your Business?

Today’s challenging business environment and the ever-evolving technology landscape are driving required transformation for many companies at an unprecedented level. Rapid advances in technology, new access needs and increased regulations are forcing businesses to quickly evolve in order to remain competitive. Having a trusted partner by your side to manage all your IT needs is essential so that you can manage your business. And Prototype:IT will be that partner committed to your continued and future success.

Prototype:IT is a company that provides business continuity services and disaster recovery. Our services are designed to help your business keep your operations running smoothly without interruption.

By having us take over some or all of your computer management tasks, your business can benefit from our company’s depth and breadth of resources. This includes technical expertise, as well as our enterprise-level support at a fraction of the cost of trying to hire in-house staff. Prototype:IT offers custom, flexible service plans that can improve cost containment and predictability within budget requirements, without the restrictions of long-term contract commitments. With our depth and breadth of resources and technical expertise, Prototype:IT delivers enterprise-level support handling your day-to-day IT needs at a predictable cost leaving you to focus on your core business.

Business Continuity Consulting representative

The Benefits of Having a Business Continuity Plan

Many small- and medium-size businesses have only one IT person, and in some cases, rely on non-IT personnel to try and solve the issue. And most companies believe that outsourcing their IT support services will be too expensive, when in fact, Prototype:IT’s managed IT services are typically more cost-effective than the full cost of hiring and managing additional IT staff.

Business continuity services and managed IT support services can provide many benefits to small and medium-sized businesses. These types of services can help businesses to effectively address their business continuity and disaster recovery needs, while also providing additional value through leveraging the experience, expertise and depth of resources of a full technical team. Managed IT support services can also improve cost control and predictability, as well as increase service levels, making them more cost-effective than the full cost of hiring and managing additional IT staff.

By outsourcing your IT support to Prototype:IT, your business can benefit from our company’s proactive support, which allows your employees to focus on their core responsibilities and helps to elevate your business’s IT to the next level. This can be a competitive advantage for your business, as it ensures that IT is being managed effectively and efficiently, without taking time and resources away from other areas of your business.

Contact us today to learn more about how our managed services and commitment as your partner will elevate your IT to the next level and become a competitive advantage for your business.